Building a Better Way to Travel Latin America — With Kathleen Hall, Co-Founder of Explore the Americas (Part 2) | #145

Latin America has some of the world’s most incredible travel experiences—so why are so many travelers still hesitant to explore it? Kathleen Hall, co-founder of Explore the Americas and Dive the Americas, shares how moving to Costa Rica changed her life and ultimately shaped the kind of travel company she wanted to build. Picking up from Part 1 with her business partner Melanie Marsell, we talk about the misconceptions still holding Latin America back, what travelers actually want from the region, and why luxury can mean being pushed outside your comfort zone without sacrificing comfort. We also get into responsible wildlife tourism, choosing the right local partners, scaling a highly personalized business, and why destinations like Guatemala and El Salvador deserve more attention. Kathleen also shares why changing perceptions and a growing demand for experiential travel could make the next decade a defining one for tourism across Latin America.

Show Notes

content type

Interview

primary goal

Educational

summary

Kathleen Hall, co-founder of Explore the Americas, shares her journey from studying biology in Costa Rica to building a travel business focused on sustainable, personalized experiences throughout Latin America. Discover insights on travel industry trends, responsible tourism, and the future of Latin American travel.

keywords

Latin America travel, sustainable tourism, personalized travel, Explore the Americas, travel industry trends

key topics

  • Kathleen Hall's journey from biology to travel entrepreneurship

  • The importance of sustainable and responsible tourism

  • How Costa Rica sets a standard for Latin American tourism

  • Challenges and lessons in scaling a personalized travel business

  • The role of community and local engagement in tourism

  • Trends in experiential travel and shifting traveler preferences

  • The impact of social media on perceptions of Latin America

  • Strategies for maintaining values while scaling a travel business

  • The significance of trust and relationships with local providers

  • Future opportunities and growth areas in Latin American travel

sound bites

  • "I kinda wanna take some of that for myself."

  • "Costa Rica does tourism right."

  • "You don't have a sloth in your backyard."

Chapters

  • 00:00 Introduction to Kathleen Hall and her journey

  • 01:12 Kathleen's transition from biology student to travel entrepreneur

  • 03:51 Why Costa Rica felt like home for Kathleen

  • 05:46 Living in Costa Rica versus visiting as a tourist

  • 08:04 Lessons learned from working in the travel industry

  • 09:46 Challenges of scaling a personalized travel business

  • 11:29 Addressing fears and misconceptions about Latin America

  • 13:37 The importance of responsible wildlife interactions

  • 21:38 Exploring Explore the Americas in 30 seconds

  • 22:50 Behind the scenes of personalized trip planning

  • 24:10 Delegating and scaling the business

  • 25:29 Redefining luxury travel in Latin America

  • 33:08 Emerging travel destinations in Latin America

  • 42:19 The future of Latin American travel and opportunities

  • 43:07 Fun rapid-fire questions with Kathleen

resources

Explore the Americas - https://exploretheamericas.com

Dive the Americas - https://divetheamericas.com

guest links

Instagram - https://instagram.com/exploretheamericas

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Rethinking How We Travel Latin America — With Melanie Marsell, Co-Founder of Explore the Americas (Part 1) | #144